IT Support · Reading, Berkshire
Reading IT Support for Businesses That Can't Afford Downtime
Reading IT Support runs IT, cyber security and phone systems for small and mid-sized businesses across Reading and the Thames Valley. We fix most issues remotely and come on site across Reading, from the town centre to Green Park and Thames Valley Park, when a job needs hands on the hardware.
- Trusted by local businessesAcross Reading
- Proactive monitoring includedAlerts open a ticket for us
- Remote fixes firstOn site when needed
- Microsoft 365 and Teams supportSet up, migrated and managed
Managed IT services in Reading
Dependable IT Support That Lets Reading Teams Get On With Their Work
We run and protect your business IT for a fixed monthly fee, with a helpdesk by phone, email and remote session, device and server monitoring with monthly patching, Microsoft 365 and email administration, and backups with restore tests. Hand us all of it, or just the parts your team can't keep up with.
Behind the scenes we look after cyber security, MFA and Cyber Essentials preparation, plus broadband, leased lines and cloud phone systems. A small team learns your systems, your staff and your suppliers, and you get reports and advice you can read in five minutes, from the business parks off the M4 to the Forbury.
See how we help
Our services
Complete IT Solutions for Reading Businesses
Cyber Security
Endpoint protection, email filtering, MFA and Cyber Essentials help to keep attackers out.
Learn more about Cyber SecurityManaged IT
Helpdesk, monitoring, patching and on-site visits for one fixed monthly fee.
Learn more about Managed ITTelecoms
Cloud phones and Teams calling, moving you off copper before the 2027 switch-off.
Learn more about TelecomsMicrosoft
Microsoft 365 licensing, migrations, Teams and SharePoint, set up properly.
Learn more about Microsoft
Why choose us
IT Support in Reading That Talks in Plain English
A small team learns your systems, your staff and your suppliers, so you never repeat yourself. We support offices across Reading, from the business parks off the M4 to the Forbury, with remote fixes first and on-site visits when a job needs one. You get one fixed monthly fee, quoted after a free review.
Talk to our team- Remote fixes first, with on-site visits when needed
- One fixed monthly fee after a free review
- Plans that scale up or down with headcount
- Reports and advice you read in five minutes
- Office hours with proactive monitoring of IT
How it works
Switching IT Support in Reading Made Simple
1. Free IT review first
We map your devices, accounts, licences and backups.
2. Plan and quote
You get a written plan, a fixed price and the first fixes.
3. Handover, setup
We take over from your provider and install monitoring tools.
4. Support plan
Staff call one number. We patch, monitor and review with you.
Frequently asked questions
Common Questions About IT Support in Reading
How much does IT support cost for a small or mid-sized business in Reading?
Most Reading businesses pay a fixed monthly fee per user or per device. The price depends on your headcount, the systems you run and the level of security you need. We quote after a free IT review, where we map your devices, accounts, licences and backups, and the quote lists exactly what is included and what sits outside it, so there are no surprises later on.
Do you offer on-site IT support in Reading, or remote only?
Yes. We fix most issues remotely over a remote session and come on site across Reading, Wokingham, Theale and the surrounding area when a job needs hands on the hardware, such as a failed switch, a new install, an office move or a Wi-Fi survey. Remote-only clients across the UK are supported too.
How fast do you respond to IT support requests?
We agree response times in your contract and rank tickets by business impact, so the most serious problem gets fixed first. Our helpdesk answers Monday to Friday, 8am to 5pm, and monitoring alerts from your devices open a ticket automatically, so many faults reach us before your staff notice them.
Which areas in and around Reading do you cover?
We cover Reading town centre, Caversham, Emmer Green, Earley, Woodley, Tilehurst, Calcot, Theale, Winnersh, Wokingham, Green Park and Thames Valley Park. Engineers visit offices across that area when a job needs hands on the hardware, and we also support remote-only clients across the UK.
Can you help us get Cyber Essentials in Reading?
Yes. We check your devices, firewalls, user accounts and patching against the Cyber Essentials controls, fix the gaps, then guide you through the IASME assessment. Many Reading firms start here because a client or tender asked for the certificate, and we keep the controls in place all year.
Can you work alongside our in-house IT person?
Yes. We run co-managed support alongside internal IT staff and take the helpdesk, monitoring or security work they lack time for. Your IT lead keeps day-to-day control, and we cover holidays and sick days so support keeps running.
How do we switch to you from our current IT provider?
We manage the handover. We collect admin access, licences and documentation from your old provider, overlap both services for a short period if needed, set up monitoring and switch over without a gap in support for your staff.
What our clients say
What Reading clients say
Get in touch
Talk to an IT Company Reading and Berkshire Businesses Trust
Get in touch with Reading IT Support today. Call 0118 359 2276, email hello@readingitsupport.uk or send us a message and one of our engineers will get back to you.
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