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Telecoms | Reading & Berkshire

Business Broadband in Reading

Keep your business connected with broadband built for work. We check your exact address, install full fibre or SoGEA, add 4G or 5G backup and look after the router, so offices, shops and home-based firms in Reading stay online.

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Built for business

A Connection Your Team Can Rely On

Business broadband is an internet connection on business terms, with fault support, static IP options and a managed router. Card machines, cloud phones, email and video calls all depend on it.

In Reading, full fibre can reach one side of a road and not the other, so we check your exact address first. We install full fibre (FTTP) where your street has it and SoGEA where it doesn't, then add backup, static IPs and Wi-Fi to suit how you work.

Openreach plans to close the analogue network by the end of January 2027, so now is a good time to move to full fibre or SoGEA and drop the landline.

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Reading IT support

Connection types

Find the Right Broadband for Your Premises

Every building is different. These are the options we can offer, depending on what reaches your address in Reading.

  • Full fibre (FTTP)

    Fibre runs all the way into your building. FTTP gives you far more upload than copper, so cloud backups, large files and video calls stop competing for the line.

  • SoGEA with no landline needed

    SoGEA carries broadband over copper with no phone service, so you drop the landline and get off the analogue network before the 2027 switch-off.

  • 4G and 5G backup

    A backup router with a mobile SIM takes over when the fixed line fails, keeping card machines, cloud phones and email online until the main line returns.

  • Leased lines

    When your team depends on large uploads or many cloud calls at once, a leased line gives dedicated bandwidth and equal upload and download.

Local guide

What Broadband Does Your Building Need?

Use this as a starting point. Business internet across Berkshire varies from building to building, so we check your exact address first.

  1. RG1

    Town centre

    Older shops often take the line through a basement. We plan it with you.

  2. RG4

    Home business

    Full fibre changes from road to road, so we check your house number before ordering.

  3. RG2

    Shared offices

    Shared building internet limits what you run, so we ask about a dedicated line instead.

  4. RG7

    Theale trade units

    Card machines and stock systems on one line need 4G or 5G backup and Wi-Fi out back.

What you get

More Than Just a Fast Line

Speed matters, but so does what happens when something goes wrong. Every line comes with setup and support from our engineers, not just a router in a box.

Because we also look after phones and IT for Reading businesses, we can tell whether a problem sits with the line, the router or your network, and fix it.

  • Router supplied, configured and secured, with firmware updated
  • Network engineer visits booked and managed by us
  • Optional static IP addresses for VPNs, CCTV and door entry
  • 4G or 5G backup router that takes over when the fixed line fails
  • Faults raised with the network and chased by us
  • Separate Wi-Fi networks for your staff and your visitors

Getting connected

How to Switch Your Business Broadband

Moving provider should not mean days offline. We plan every step so your Reading business stays connected throughout.

  1. Check your address

    You send your address and building name, and we check which networks and connection types reach your premises before we recommend.

  2. Recommend and quote

    We recommend full fibre, SoGEA or a leased line, with backup and static IP options only where they help, and send a written quote.

  3. Install and set up

    We book the network engineer, configure your router, firewall and Wi-Fi, and test every device before handing over.

  4. Monitor and support

    We watch the line, raise faults with the network on your behalf and review your needs as your team grows.

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Choosing a connection

What to Look For in a Business Broadband Service

Here is what we have learned from setting up lines for Reading offices, shops and home businesses, so you can weigh up your options before you sign a contract for your line.

  • What reaches your exact address narrows the choice more than anything else, so check that first.
  • Full fibre can reach one side of a Reading road and not the other, even on the same street.
  • SoGEA means no landline to pay for where your street has no full fibre.
  • Copper lines have little upload, so one large upload can choke every video call in the office.
  • A 4G or 5G backup router keeps card machines and phones running if the line drops.
  • A static IP is worth adding if you run a VPN or reach CCTV or door entry remotely.
  • In shared offices, ask whether you can have a dedicated line instead of building internet.
  • Home businesses benefit from a second line that keeps client calls apart from family use.
  • Any service still on the analogue network must move before January 2027.
  • Know who raises and chases faults with the network when the line drops, and who holds the router.

Availability changes as full fibre rolls out, so we check your address before recommending any line or contract.

Frequently asked questions

Business Broadband Questions From Reading Businesses

Is business broadband available at my address?

It depends on the exact address. Full fibre has reached many Reading streets, while the next road may still run on copper from the street cabinet. Send us your postcode and building name, and we check each network before we recommend a line.

What is SoGEA and do I need a phone line?

SoGEA is a broadband line delivered over the copper pair without a voice service attached, so you don't need or pay for a separate landline. It suits premises without full fibre and moves you off the analogue phone network, which Openreach plans to close by January 2027.

Can I get a static IP address?

Yes. We can add a single static IP or a small block to most business lines. You need one to run a VPN, reach CCTV or door entry from outside, or let a supplier whitelist your office connection.

Can a home business in Caversham or Tilehurst get one?

Yes. We install business broadband in home offices in Caversham, Tilehurst, Earley or anywhere in Reading, with business support, an optional static IP and a second line kept apart from family use.

What happens if our broadband goes down?

With a 4G or 5G backup router, your connection switches to mobile data when the fixed line drops, so card machines and phones keep working. We raise the fault and chase it until fixed.

When should we move to a leased line?

When your team depends on large uploads or many cloud calls at once, or a day offline costs more than the line. We can quote both for your address.

Do you manage the router and Wi-Fi?

Yes. We supply and configure the router, set firewall rules, build separate staff and guest Wi-Fi and monitor the connection, adding access points where coverage drops.

Will cloud phones work on our broadband?

Yes. We check for full fibre and prioritise calls on the router, so one large upload does not choke the line. Where needed we suggest an upgrade or a leased line.

Get in touch

Talk to a Business Broadband Team in Reading

Tell us your postcode and how many people need to get online, and we will check which connections reach your building. Call 0118 359 2276, email hello@readingitsupport.uk or send us a message and one of our engineers will get back to you.

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